Azure: Subscription is not visible in Azure Portal after move between accounts in EA Portal
January 6, 2016
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I moved a subscription from one account in my Enterprise Agreement Portal to another. After that subscription disappeared form Azure portal of the admin of the first account and never appeared in the portal of the admin of the second account.
MS case was escalated to Microsoft Engineering team, but resolution was actually pretty easy: It looks like subscription administrator gets corrupted during transfer. TO fix it go to
logon as the subscription owner
open the subscription and go to Edit Subscription Details
remove garbage under Service Administrator and put the proper Administrator Live ID there:
After that the subscription should be visible under portal.azure.com for that Admin.