IT Consultant Everyday Notes

Just some problems/solutions storage

Azure AD: Distribution Group–add a member is greyed out

Bumped into an interesting issue – tried to add a user to an existing Azure AD Distribution group (created directly in AAD, not synced) but in GUI “Add Membership” button in the Group property was greyed out.

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From the user side an attempt to add the user to the Group failed with: “Unable to complete due to service connection error”

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I found an MS Answer doc describing similar issue: Add Member button greyed out on Microsoft Azure Active Directory with proper roles? – Microsoft Q&A

and tried both powershell and MS Graph approach, still the same issue. The error in PowerShell and Graph pointed that the object was created in external source: “Unable to update the specified properties for objects that have originated within an external service.”

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Resolution: I succeeded to add a user to the group from Office Admin portal (admin.microsoft.com)

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